Frequently Asked Questions
We recommend your bins to be cleaned monthly. Monthly services will allow us to “maintain” the bin and will minimize maggots, flies, rodents, and other creatures lurking around your bins.
When you sign up, you provide us with the day your trash pickup is and the approximate time they pick up. With that information we make a judgement call on the best time to come out. For our monthly (4week) and bi-monthly (8 week) customers, you will be assigned a week number (Wk1, Wk2, Wk3, or Wk4). This is the week we are out in your part of town and will do your cleaning. The day of cleaning will be the day of your trash day. The time of the cleaning often fluctuates as we learn your waste haulers patterns. At the end of the day, we are at the mercy of them. We cannot clean a bin that is full or trash and debris.
Routes usually stays consistent throughout the season, but as we continue to grow, routes may get modified. If a change occurs, we will notify you of that change.
Each bin requires its own cleaning plan. Bin(s) that are not serviced regularly will take more time and work, costing us more in the end. At your first cleaning, We will tag the bin(s) and will only clean those bins going forward unless additional bin(s) are added to your plan. If you are trying the old switch-a-roo on us, we will know and we will automatically bill you at the one time rate ($35/bin) for the additional work. It’s cheaper to just get them on a plan!
